Services
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Practical starting points
Choose the situation closest to your work.
Finding approved information
When a team needs to locate a current source before responding or completing a routine task, the first step can be to understand the sources, boundaries and checking needed.
Explore approved informationPreparing routine communications
For repeat drafts and replies, a proportionate system may help prepare work for a responsible person to review and approve.
Explore routine communicationsRepeatable administration or a defined journey
A recurring hand-off, record or customer journey can be a useful place to clarify one bounded process before deciding what support fits.
Explore repeatable administrationBy context
Find a pathway for your type of work.
Service category
Communications AI Assistants
AI-assisted communications systems that help organise, route and prepare routine messages across email and other supported communication channels.
They are useful because organisations repeatedly search for the same information, rewrite similar answers and switch between conversations throughout the day.
A Communications AI Assistant can help identify the purpose of an incoming message, find approved information, prepare a response, route an enquiry and maintain consistent wording.
Important communications can remain subject to human approval before sending.
Where social media content is part of the communications mix, we keep a separate note on our current approach on the social media content page.
Where appropriate, bounded low-risk workflows can later be automated after testing.
Supported channels
- WhatsApp Business
- Other supported messaging channels, assessed case by case
Not every social network or messaging platform can be supported.
What the work can include
- Initial setup and configuration
- Approved-source setup
- Prompt and rule design
- Human approval rules
- Testing
- Maintenance, updates and ongoing optimisation
Maintenance pricing is not published yet.
How we measure whether it helps
Before and after implementation, useful measures can include time spent preparing routine replies, repeated rewriting, unresolved enquiries, response consistency and the amount of manual handling required.
Physical products
3D printing and rapid prototyping
Functional objects, mounts, jigs and prototypes designed around measured components, printed, fit-tested and revised. The Store is currently a development shelf of concepts and prototypes.
Explore the 3D Print StoreSupport for charities and community organisations
I sometimes support suitable charities and community organisations at a reduced rate or pro bono, depending on capacity, fit, risk and the specific proposed work.
Explore charity supportReady to start with one practical project?
Start with a focused piece of work around one recurring task, page, workflow or information journey.
Service Selector
Explore a possible next place using fixed, browser-only choices.
AI Opportunity Check
Consider one broad recurring friction before choosing a next step.
How buying works
See the calm route from broad outline to agreed project, review and handover.
Human judgement stays with people.
- Scope, data sensitivity, authority and fit are considered before work begins.
- A responsible person retains review, approval and accountability.
- No automatic high-impact decision is introduced.
This page does not promise suitability, availability, pricing, a timeline, compliance or a particular outcome.
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